Payment & Orders Which payment methods do you accept? We accept a comprehensive range of payment options to ensure a smooth checkout process. These include major credit and debit cards such as Visa, Mastercard, and American Express. Additionally, we support digital wallets including Apple Pay and Google Pay, alongside other secure electronic wallet solutions. Is my payment information handled professionally? All transactions are processed through encrypted channels managed by our payment service providers. We do not store your full card details on our servers, adhering to international financial standards to maintain the integrity of your information.
Shipping & Logistics Which regions do you serve? We primarily focus on supplying our botanical materials to customers across the European region. How long will it take to receive my order? We collaborate with premier international carriers, including DHL, FedEx, and UPS (Priority services). Typically, transit times to Europe are between 6 to 10 calendar days. How can I track my delivery? Transparency is central to our service. We provide automated updates via the email address provided at checkout. You will receive notifications at key milestones: Upon dispatch from our Canadian facility. When the parcel reaches the international logistics hub. When the order is out for local delivery. What happens if my order is delayed? Should your shipment exceed the standard transit timeframe, please contact us. We will initiate a formal investigation with the carrier. Depending on the findings, we will arrange for a full refund or a replacement shipment to ensure you receive your materials.
Returns & Refunds What is your return policy for European customers? In accordance with the EU Consumer Rights Directive, customers in Europe possess a 14-day Right of Withdrawal. You may cancel your purchase within 14 days of receiving your goods without providing a reason. To exercise this right, simply contact our support team via email. What should I do if my materials arrive damaged? We take immense pride in the quality of our flora. However, if any items are found to be defective or damaged upon arrival: Contact us at material@dryblossomkits.com with your order number. Provide photographic evidence of the damaged items and the external packaging. Once verified, we will issue a refund or a replacement. There is no requirement to return the damaged components to us.
About Our Materials Are the images on the website accurate? The visual content on our platform consists of original photography and verified royalty-free assets. While natural botanical elements vary slightly in form, our kits are curated to reflect the aesthetic presented on our product pages.
Corporate Information Who is the entity behind dryblossomkits? dryblossomkits is a specialist brand owned and operated by Not Even Solomon Pressed Floral Inc., a company legally registered in Canada. Registration Number: 1593109-6 Tax ID (GST/HST): 783087422RC0001 Office & Warehouse: 207 1 Ave E, Love, SK S0J 1P0, Canada Telephone: +1 306 275 9063
